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Answer 1: An advance payment of 50% of the
reservation (with a $400 minimum) is required at the time
of reservation to secure an RV for your trip. Cancellation
insurance is available from a 3rd party provider. (Ask our
vacation advisors for details) A separate, fully refundable
damage deposit is also required at departure. We accept VISA /
MASTERCARD DISCOVER or personal check if received two weeks before depature.
Answer 2: Deliveries can be scheduled between the hours of
2:00 p.m. to 5:00 p.m. Returns must be done between 9:00 a.m. to
11:00 a.m.. Mon.-Sat. At delivery we provide a thorough orientation
of your motorhome and its features. It will take approximately 60
minutes. For those flying into S.L. Airport, ask about our complimentary
Airport Express pick up.
Pick up and drop off times are more flexible during the off season based on availability.
Answer 3: Any licensed adult driver 25 years of age or older,
currently covered under an auto insurance policy is eligible to
drive the motorhome. A nominal fee may apply to add additional drivers
to the insurance policy. Ask your vacation advisor for details.
Answer 4: All Access RV's are covered under commercial rental
insurance. This insurance is included in your daily rental price.
The commercial coverage has a $2000 deductible with state minimum requirements. Options for
a lower deductible are available. For insurance details and options
check with your vacation advisor.
Many automobile insurance companies do extend coverage to motorhome and trailer rentals. Check
with your auto insurance company to see if they provide coverage on your rental.
Answer 5: Towing
with the motorhome requires prior permission. Please request to
tow at the time you book your reservation. A $35 towing charge will
apply. THE MOTORHOME PROVIDES NO COLLISION OR LIABILITY COVERAGE
FOR DAMAGE TO THE TOWED OBJECT, OR FOR ANY THIRD PARTY INJURY INFLICTED
BY THE TOWED OBJECT.
Pick up and drop off times are more flexible during the off season based on availability.
Answer 6: In the event the RV is unavailable, Access reserves
the right to substitute a comparable or higher grade model. Should
a lower grade model be offered and accepted, rates will be limited
to the cost of the lower grade model.
Answer 7: Occasionally we recieve request for a specific motorhome or trailer. Specific requests prevent optimization of the rentals and therefore require a surcharge of $29 per night.
Answer 8: Small
domesticated pets are allowed in some of the motorhomes. An increased
damage deposit and cleaning fee may apply. Ask your vacation advisor for details.
Additional cleaning charges may apply for pet hair, odor, etc.
Answer 9: Smoking is NOT allowed in our rental units. A $500 deorderizing fee
will be charged for smoking order.
Answer 10: Motorhomes are to be limited to use on paved roads.
Trips into Mexico are not permitted. Also travel through extreme
desert areas such as Death Valley during hot periods is prohibited.
If you have questions call your vacation advisor.
Answer 11: Motorhomes are to be limited to use on paved roads.
Trips into Mexico are not permitted. Also travel through extreme
desert areas such as Death Valley during hot periods is prohibited.
If you have questions call your vacation advisor.
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